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ORDERING

Ordering couldn’t be simpler, just visit our shop page for all of our made to order options including personalisation and engraving. See our wide range of in-stock chopping boards ready to post straight away.
 

Approximate Lead Times - As of March 2022
Made to Order - Two to three weeks
In Stock - Three days.
Personalisation - Additional three days


If you require a quick turn around or a bespoke chopping board please get in touch and we will try to do our best to meet your needs.

RETURN & EXCHANGE POLICY

In the unlikely event you would like to return your chopping board it would fall in either

of these two categories.


  Customer Return


If the customer changes their mind and would like a refund they must return the item in the same original condition and packaging. We can organise a return label for you. The customer will then receive a refund minus post and packaging each way after we have received the parcel.

There may be a re-stock fee however this will be agreed during the return.


Faulty Product Return


In the unlikely event that an item is delivered damaged, faulty or incorrect we will take full responsibility and organise a return, replacement of goods or a refund. If an item fails within the warranty period as listed under our warranty section we will also replace or refund the item upon receiving it back.

PACKAGING

We are strong believers in eco-friendly packaging. We are slowly migrating to almost plastic free, easy recyclable packaging. Currently we source and re-use cardboard from companies that are throwing away packaging from their own deliveries. We sort and re-use as much as we can a second time before they are sent to you and can then finally be recycled. With an increase in demand we are now moving towards Skinner Designs personalised boxes and packaging in order to stream line our delivery process and to create a more professional looking finished product.

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